Help centre

Paying

Pay with card, bank transfer or USSD through Paystack or Flutterwave. Jarabay holds the money until you confirm you received your order.

Choose pickup, seller delivery or Jarabay Dispatch at checkout. The rider gets a code from you at delivery - only share it when you have your order.

Open the order from My orders and tap Report a problem before the money is released. Our team reviews every report.

Last updated 7 October 2026